FAQ & Site Info
Terms of Service< PAYMENT >
1. Payment methods accepted : PayPal only.
2. All major credit cards are accepted through our secure payment processor PayPal.
3. Immediate payment required via PayPal.
4. We ship to your eBay registered address. Please make sure your address is correct before you pay.
< SHIPPING >
1. We ship your orders within 2 business days after the payment cleared (Excluding Weekends and Public Holidays)
2. Our item will be shipped by Hong Kong Post Office e-Express Standard International Air Mail.
3. The Approximate Delivery time will be :
* US : 7 - 20 Working Days
* Europe : 12 - 25 Working Days
* Canada : 10 - 20 Working Days
* Asia : 10 - 20 Working Days
* Australia : 10 - 20 Working Days
* Others : 12 - 30 Working Days
** Our location is in Hong Kong, please don't compare us with local Seller. While leaving feedback, please keep in mind we are sending by International Shipping.
4. We DO NOT responsible for any custom duty or import tax.
< RETURN >
1. Your satisfaction is our first priority. If you don't like the item, you can return to us. But you should be responsible for all Return Shipping Cost.
2. All our products have been checked and packaged in good condition. If the items you have received have been defective, please inform us within 14 days upon receipt of item, we will replace another new one or refund if we have stock on hands. (shipping fee is not refundable).
3. Please add a piece of paper written your eCrater I.D. or contact information accompanied with the returned item so that we process the replacement/refund accordingly.
4. Return shipping is to be paid by the Buyer.